This Privacy Policy explains how Nascivax ("we", "us", "our") collects, uses and protects the personal information you provide when using our website and services. We are committed to safeguarding your privacy in line with South Africa's Protection of Personal Information Act (POPIA).
1. Information We Collect
We collect information you voluntarily provide, including:
- Your name and contact details (email address, telephone number);
- The contents of any enquiry, quote request or message you submit;
- Basic technical data such as browser type and pages visited, where applicable.
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and quote requests;
- Provide, manage and improve our bunkering, marine and logistics services;
- Communicate with you about your requests or our services;
- Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with trusted service providers who assist us in operating our business, or where required to do so by law. Any such parties are required to keep your information secure and confidential.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.
6. Your Rights
Under POPIA, you have the right to access, correct or request deletion of your personal information, and to object to its processing. To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites (including our quote portal and partner companies). We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
- Gary Parker — Operations Manager
- Email: operations@nascivax.co.za
- Support: support@nascivax.co.za
- Cell: 081 097 8486